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Not able to upload the prebuilt website

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  • #556564

    feuilleblanche.ch
    Participant

    Hi,

    Im trying to install the prebuilt version of the theme ‘Furniture’, but i get this message error:

    The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.

    I contact my hosting provider and increase but it doesnt work.

    Can you help me please !

    Tony

    #556577

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    We have fixed this issue on your website. Try to run the import now.

    Kind Regards
    XTemos Studio

Viewing 2 posts - 1 through 2 (of 2 total)